Justinaquino: "Add Job Descriptions section with five JD wiki pages"

2026-03-20T10:07:18Z

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= Job Description: IT Project Staff =

{| class="wikitable"
! Field !! Detail
|-
| '''Division''' || Information Technology
|-
| '''Department''' || Information Technology
|-
| '''Reports To''' || IT Supervisor / Manager
|-
| '''Supervises''' || N/A
|-
| '''Coordinates''' || CGG Makati and Mandaluyong
|-
| '''Prepared by''' || Justin Cesar N. Aquino, Operations Director — Jan 23, 2023
|-
| '''Reviewed by''' || Lourdes P. Abayan, HRMD Director — Jan 23, 2023
|-
| '''Approved by''' || Edna S. Arevalo, Chief Operating Officer — Jan 23, 2023
|}

== Job Summary ==

The IT Project Staff's priorities are project implementation and evaluation of the company-wide management information system. Also responsible for the operating system and associated subsystems. Provides system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems. Identifies alternatives for optimizing computer resources.

== Specific Duties and Responsibilities ==

=== IT Project Support ===
* Implements activities related to IT Projects.
* Gathers requirements and performs business and process analysis, including learning to perform the activities of end users.
* Creates Problem Statements, gathers evidence and proof for verification.
* Creates Action Plans to address the Problem Statement.
* Performs the activities to create the deliverables for IT Projects.
* Reports on progress and implements controls and corrections to achieve desired results.
* Identifies risks, problems, and areas for improvement.
* Trained in making cost-benefit analysis and risk management; able to present recommendations and justifications to stakeholders.

=== Hardware Support ===
* Responsible for hardware configuration of computers.
* Updates systems by improving components, layout, and design of a computer for increased efficiency.
* Expected to increase the speed and function of the computer.

=== Diagnose and Troubleshoot ===
* Helps clients (internal and external) identify problems and resolve issues.
* Includes resolving network issues, configuring operating systems, and using remote desktop connections to provide immediate support.

=== Software Support, Repair, Maintenance, and Improvement ===
* Primarily addresses technical issues relating to software implementation, function, and upgrades.

=== Manage Cloud Infrastructure ===
* Admin of various company cloud systems (Google Workspace, Nextcloud, ERPNext).
* Adds users, activates services, and manages mobile applications.

=== Documentation and Manuals ===
* Requires intensive documentation for tracking, history checking, and troubleshooting.
* Writes technical reports related to issues and problems with solutions.
* Writes manuals or produces media; establishes monitoring policies, procedures, and processes.
* Prepares training material and generates evaluation reports regarding proposed business objectives.

=== Trainer ===
* Enhances competencies of individual employees by designing and conducting training programs that boost employees' workplace performance in alliance with the company's core values and objectives.

=== Research ===
* Seeks information for various purposes using multiple data streams (internet, surveys, documents, published research).

=== Other ===
* Manages and trains On-the-Job Trainees.
* Other tasks that the IT Manager and IT Director may assign from time to time.

== Job Specification ==

{| class="wikitable"
! Field !! Detail
|-
| '''Education''' || BS Information Technology / BS Computer Science / or other IT-related courses
|-
| '''Experience''' || Fresh graduate or with more experience
|-
| '''Hours of Work''' || Six (6) days a week; overtime when needed
|-
| '''Working Condition''' || Good working environment; occasionally exposed to disagreeable elements
|-
| '''Tools & Equipment''' || All IT-related tools and equipment
|-
| '''Reports To''' || Makati Office (World Centre Building, 330 Gil Puyat Ave), Mandaluyong Office (536 Calbayog St), or Cornersteel Manufacturing Plant (KM. 46 Old National Highway, Brgy. Pulo, Cabuyao, Laguna)
|}

== Related Pages ==

* [[Job Descriptions]] — All job descriptions index
* [[SCA Program Plan 260320]] — Security & Compliance program that IT Project Staff supports
* [[2026 MIS IT KRA KPI Biz Plan]] — IT KRA/KPI performance targets
* [[IT REQUEST (OP-ERP-ITR) - EDITED 250801]] — IT request process

JD IT Project Staff - Revision history

Justinaquino: "Add Job Descriptions section with five JD wiki pages"